Privacy Policy

Privacy Policy

Effective Date: May 12, 2026

Vanderwall Immigration ("Vanderwall Immigration," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, schedule consultations, or use our services. By using our website or communicating with us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Immigration inquiry details

  • Appointment information

  • Communication preferences

  • Messages sent through forms, chat, SMS, WhatsApp, or email

Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited and time spent on the site

  • Website activity and interactions

  • Referral sources

  • Approximate geographic location

  • Cookie and tracking data

Call Tracking and Recorded Calls

Phone calls with Vanderwall Immigration may be monitored or recorded for:

  • Quality assurance

  • Training

  • Customer service

  • Marketing attribution and analytics

We may use third-party providers such as CallRail for call tracking and analytics.

2. AI Chat Assistant

Our website may include an AI-powered chatbot to assist visitors.

By using this feature, you understand that:

  • Responses may be automated

  • Conversations may be recorded and stored

  • Responses may not always be accurate

  • Use of the chatbot does not create an attorney-client relationship

Please do not submit highly sensitive information through the chatbot unless directed through secure channels.

3. How We Use Information

We may use collected information to:

  • Respond to inquiries

  • Schedule consultations

  • Provide legal service information

  • Send appointment reminders and follow-up communications

  • Improve website functionality and user experience

  • Analyze website performance and marketing effectiveness

  • Detect fraud or security issues

  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies to:

  • Improve website performance

  • Understand visitor behavior

  • Personalize user experience

  • Measure advertising effectiveness

  • Support remarketing campaigns

You may disable cookies through your browser settings, though some website functionality may
be limited.

5. Advertising and Analytics

We may use third-party platforms such as Google Ads, Google Analytics, Meta/Facebook, Instagram, and similar services to analyze website traffic and deliver relevant advertising.

These providers may use cookies and tracking technologies to collect information about your interactions with our website.

Users may opt out of certain advertising features through their browser settings or applicable platform opt-out tools.

6. Communications

We may communicate with you through email, phone calls, SMS, WhatsApp, or other communication platforms regarding:

  • Appointments
  • Case-related updates
  • Service information
  • Follow-up communications

Message and data rates may apply to SMS communications.

Consent to receive communications is not required to obtain legal services.

7. Sharing of Information

We may share information with trusted third-party service providers that assist with:

  • Website hosting
  • Analytics
  • Communication services
  • Appointment scheduling
  • Advertising and marketing
  • Call tracking

We may also disclose information when required by law or to protect our legal rights.

We do not sell personal information for direct monetary compensation.

8. Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Request access to personal information
  • Request correction or deletion of information
  • Opt out of certain data sharing or targeted advertising
  • Request information about how data is used

To exercise these rights, please contact us using the information provided below.

9. Data Retention and Security

We retain information only as long as reasonably necessary for business, legal, or operational
purposes.

We implement reasonable administrative and technical safeguards to protect personal
information. However, no method of internet transmission or electronic storage is completely
secure.

10. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children without proper authorization.

11. Attorney-Client Relationship Disclaimer

Use of this website or communications with Vanderwall Immigration does not create an attorney-client relationship.

An attorney-client relationship is established only through a formal written agreement signed by
both the client and the firm.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy
practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates become effective when posted on our website.

14. No Legal Advice Disclaimer

The information on this website is for general educational purposes only and is not legal advice. Viewing this website, submitting a contact form, or communicating with Vanderwall Immigration does not create an attorney-client relationship.

Immigration law is complex and case-specific. Past results do not guarantee future outcomes. No attorney can ethically guarantee the outcome or timing of an immigration matter.

Attorneys are licensed in the jurisdictions listed in their individual attorney profiles. Representation may be limited based on jurisdictional rules and federal immigration practice permissions.

Some members of our intake and client support team are not attorneys and cannot provide legal advice or legal opinions.

15. Translation

This website may contain translated content for convenience. In the event of discrepancies, the English-language version controls.

16. Accessibility Statement

At Vanderwall Immigration, we are committed to making our website accessible and user-friendly for all visitors, including individuals with disabilities.

We strive to improve the accessibility and usability of our website and aim to follow applicable accessibility standards and best practices, including portions of the Web Content Accessibility Guidelines (WCAG).

Accessibility is an ongoing effort, and we are continually working to improve the user experience for everyone.

If you experience difficulty accessing any part of this website or need assistance, please contact us:

Website: https://vanderwallimmigration.com
Email: [email protected]
Phone: 503-206-8414

Please include:

  • the page or feature you experienced difficulty with
  • the type of assistive technology you were using (if applicable),
  • and a description of the issue.

We will make reasonable efforts to address accessibility concerns promptly.

17. Contact Information

Vanderwall Immigration
https://www.vanderwallimmigration.com

For privacy-related questions or requests, please contact us through the contact information listed on our website.